Terms

These terms cover your use of this website and the bookings made through it.

The menu

We publish the menu in full and date it, and we change it every Tuesday. Even so, a dish can sell out mid-service or a delivery can fail to arrive — nothing on this site is a guarantee that a specific dish will be available on the night you visit. Prices shown are current; if they change, this page changes with them.

Allergies and dietary requirements

Tell us when you book and remind us when you sit down. We take this seriously and we will be honest about what we can and cannot do. Our kitchen is small and open, and we cannot guarantee that any dish is free from a given allergen — there is no separate preparation area. Where we do not think we can serve you safely, we will say so rather than take the risk.

Reservations

Submitting the form on this site is a request, not a confirmed table. Your booking exists once we have replied and you have accepted a time. We hold tables for fifteen minutes past the booked time; after that we may release them, and on a Saturday we will.

The eight seats at the bar are never reservable and are held for walk-ins every service. That's a policy, not an availability problem.

Cancellations

• Tables of five or fewer: cancel whenever, no charge, no explanation needed.
• Tables of six or more: tell us by 6:00 pm the day before. A no-show is charged $25 a head.
• Private bookings: the deposit is refundable up to 21 days before the date, and held after that.

Service charge

A 20% service charge is added to every bill in place of tipping. It is shared across the whole team including the kitchen, and there is no line to add more on top. If you would like it removed, say so and it will be, with no questions and no atmosphere.

Private bookings

Private dining is quoted in writing before any deposit is taken, and no charge appears on the final bill that was not on that quote. Minimum spends are food and drink, not fees. Final numbers and dietary requirements are due ten days before the date.

Alcohol

We are licensed by the State of Wisconsin. We will ask anyone who looks under thirty for identification, and we will refuse service to anyone we believe is intoxicated. Neither is negotiable.

Using this site

The text, photographs and design here belong to Pilcrow or are licensed to us. Read the menu, print it, share the link — but don't republish the content as your own. Don't attempt to break, overload or gain unauthorised access to the site.

Liability

We provide this site as it is. To the extent the law allows, we are not liable for indirect or consequential loss arising from your use of it. Nothing here limits liability for death or personal injury caused by our negligence, or anything else that cannot lawfully be limited.

Governing law

These terms are governed by the laws of the State of Wisconsin, and the courts of Wisconsin have jurisdiction over any dispute about them.

Contact

Pilcrow, 118 S Hamilton St, Madison, WI 53703 · hello@pilcrowmadison.com · (608) 555-0193