Legal
Privacy policy
Effective date: January 1, 2026
Cedar Hollow Veterinary (“we,” “us”) respects your privacy. This policy explains what this website collects, how we use it, and the choices you have. It covers this website only — your pet’s medical records are maintained separately and handled confidentially in line with North Carolina veterinary practice rules.
What we collect
- Contact details you send us — your name, phone, and email, when you request an appointment or contact us through this site.
- Booking preferences — your pet’s name and species, the type of visit, and the times you request. Our forms intentionally keep medical detail light; the full history conversation happens at your visit.
- Basic usage data — if analytics are enabled on this site, we collect standard, non-identifying information such as pages visited and general region.
How we use it
- To respond to your request, confirm appointments, and send visit reminders.
- To operate and improve this website.
- We do not sell your information, and we do not share it with third parties for their marketing.
Text messages
If you provide a mobile number and agree to be contacted, we may text you to confirm or remind you about appointments and to deliver intake forms. Reply STOP at any time to opt out; message and data rates may apply.
Cookies + analytics
This site may use basic analytics cookies to understand how visitors use it. You can block cookies in your browser without affecting your ability to call or book by phone.
How long we keep it
Website inquiries are kept only as long as needed to respond and schedule. Information that becomes part of your pet’s patient record is retained per North Carolina veterinary recordkeeping requirements.
Your choices
You may ask us to correct or delete the contact information you submitted through this site at any time — call (828) 555-0117 or ask at the front desk. Copies of your pet’s medical records are available on request.
Contact
Questions about this policy: Cedar Hollow Veterinary, 2146 Sweeten Creek Rd, Asheville, NC 28803 · (828) 555-0117.
Template note
Adapt this policy to your practice and have it reviewed by counsel — veterinary record confidentiality and consumer-privacy requirements vary by state — before going live. If your forms collect more than basic contact details, disclose it here and choose a form processor accordingly.