A Prism technician lowering a new windshield onto a dark SUV with suction cups, in a bright glass bay
Windshields · Chips · Cameras

Clear vision.
Safe driving.

Windshield replacement, 30-minute chip repair, and same-visit ADAS calibration — done to the written spec, with your safe drive-away time in writing.

Or text a photo of the damage — an exact quote comes back in about 15 minutes during open hours.

Chip repair
30min · resin + UV cure
Safe drive-away
60min · stated in writing
Often same-dayCommon panes in stock — most fit by next morning
ADAS calibratedCameras aimed in-house, same visit, report printed
Mobile serviceTwo vans on set routes — honest two-hour windows
Lifetime warrantyLeaks, whistles & workmanship, in writing
Repair or replace?

Read your own crack. Then call us.

We'd rather repair your glass than sell you a windshield — a repair is faster, cheaper, and keeps the factory seal. Here's the honest chart we use at the counter.

The quarter rule

Smaller than a quarter? Repair it. Today.

A quarter coin drawn at true scale, 24.26 millimeters, beside crack length gauges: chips under one inch are repairable, cracks up to six inches are borderline, longer means replacement. ⌀ 24.26 MM · 1:1 A QUARTER, TO SCALE < 1 IN · CHIP → REPAIR ≤ 6 IN · CRACK → ASK > 6 IN, EDGE, OR IN CAMERA VIEW → REPLACE

Three more disqualifiers: damage at the edge of the glass, damage in the driver's direct sightline, and anything inside the camera's view cone. We'll tell you which you have from a texted photo.

A repair, timed
VACUUM · 8 MINRESIN + UV · 12 MINPOLISH · 10 MIN
The counter chart: a real quarter beside a bullseye chip and star break under REPAIR, a combination break and long crack under REPLACE
The counter chart · sample print · swap for your own
The part most shops skip

After the glass, the cameras.

If your car has lane-keep assist, automatic emergency braking, or adaptive cruise, its forward camera looks through the windshield we just replaced. New glass moves that camera's world by fractions of a degree — enough to matter at highway distance.

  • S-01

    Static calibration, in the bay. Printed targets on stands, positioned to the millimeter under controlled light, exactly per your manufacturer's procedure.

  • S-02

    Dynamic calibration, on the road. A scan tool rides along while the camera relearns lane geometry at speed. Some cars need one, some the other, many need both.

  • S-03

    The printout in your hand. You leave with the pre/post scan report — proof for you, your insurer, and the next owner that the systems were returned to spec.

The calibration bay: a black car faces dot-target boards on both sides while the floor rig sits laser-aligned in front
Bay 2 · targets set to the millimeter · OEM procedure on screen
Insurance, without the steering

Your policy. Your car. Your choice of shop.

When you call the "glass line" on your insurance card, you're often talking to a network run by a national chain. You are never required to use them — in every state, the shop is your choice. We handle the claim from here.

Call us first, not the claim line

Bring us the year, make, model and a photo. We verify your glass coverage and deductible before anything is filed — sometimes a repair is cheaper than your deductible, and we'll say so.

We file it with you on the line

Ten minutes, one three-way call. Comprehensive glass claims are handled separately from collision claims, and repairs are often covered with the deductible waived entirely.

We bill the insurer directly

You pay your deductible if one applies — nothing else. The invoice, the calibration report, and the warranty all go in your glovebox and your inbox.

Put plainly: "you have to use our network shop" is not a thing. Washington, like every state, leaves the choice of repairer to you. If a claim rep pushes, hand us the phone — it's a conversation we have every week.

Mobile routes · this week

The vans run a board, not a maybe.

Two mobile units cover greater Spokane on set half-day routes. Book into the half-day for your area and we give you a two-hour window — not an all-day shrug. Same glass, same urethane, same lifetime warranty as the shop.

Replacements need a flat spot, about 90 minutes, and dry weather above 15°F — below that, or in rain, we'll book you into the shop or a covered spot instead. Chips can be done almost anywhere you're parked.

Sample week · edit in minutes WK 34
MON AMNorth · Five Mile, Indian Trail, Shadle3 slots
MON PMValley · Millwood, Opportunity, Veradale1 slot
TUE AMSouth Hill · Comstock, Lincoln Heights4 slots
TUE PMWest · Airway Heights, Fairchild AFBBooked
WED AMDowntown · office lots & garages5 slots

Sample schedule — this board is plain HTML your counter person edits each Friday. Or delete it and keep the form.

Word around town

The glass disappears. The habit stays.

“Texted a photo of the chip at 8am, was in a bay by 11, out by 11:40. They showed me the cured repair under the light before I paid. You can barely find it.”
Renee· chip repair · sample review
“Insurance kept steering me to the chain. Prism handled the claim call with me, matched the OEM glass, and the lane-keep actually works better than before.”
Marcus· replacement + calibration · sample review
“They came to my office lot, had the back glass swapped during my 1 o'clock, and vacuumed every cube of tempered glass out of the seats. Didn't miss a meeting.”
Dana· mobile back glass · sample review

Fictional sample quotes — replace with your real Google reviews. The read-me shows where.

Exact quote · 15 minutes

Two photos. One text back. A real number.

Send the damage and your VIN plate (or just year, make, model). During open hours we text back an exact quote — glass, moldings, calibration if your car needs it — in about 15 minutes. No "starting at."

(509) 555-0161 Call now Text-a-photo quote