Terms of use

These terms cover your use of this website and the appointments booked through it.

Prices

The cutting, barbering, treatment and wedding prices on this site are current and are what you pay. Colour is quoted at your consultation and written down before any product is mixed — that written quote is the price, even if the appointment runs longer than we expected. If our prices change, this site changes with them; a price you were quoted in person stands for thirty days.

Consultations and patch testing

Any new colour service requires a consultation and an allergy alert test at least 48 hours beforehand. This is a condition of our insurance as well as our own rule, and we cannot waive it — not for a wedding, not for a last-minute booking, not for anyone. If you have had a reaction to hair dye, henna, or a black henna tattoo, tell us at the consultation.

Results

Hair is not a uniform material. Colour outcomes depend on your hair's history, texture, porosity and condition, and two people given the same formula will not always finish in the same place. We will tell you honestly what we expect before we start. What we don't do is promise a specific result on the internet.

If something isn't right

Come back within fourteen days and we will correct our work at no charge. That means fixing what we did — not carrying out a different service you've since decided you'd prefer. Tell us early; we'd much rather sort it than have you live with it and quietly go elsewhere.

Cancellations and no-shows

• Twenty-four hours' notice: no charge.
• Inside 24 hours: 50% of the booked service.
• No-show: 50% of the booked service, and we'll ask for a deposit next time.
• Illness and emergencies are waived, always. Just tell us.

A three-chair studio genuinely cannot refill a three-hour colour appointment on the morning, which is the only reason this policy exists.

Booking requests

Submitting the form on this site is a request, not a confirmed appointment. Your booking exists once we have replied and you have accepted a time.

Photographs

We ask permission before photographing anyone, and no changes nothing about your appointment. If you have agreed and later change your mind, tell us and the image comes down the same day.

Using this site

The text, photographs and design here belong to Marcel Avenue Studio or are licensed to us. Read the site, print the price list, share the link — but don't republish the content as your own. Don't attempt to break, overload or gain unauthorised access to the site.

Liability

We provide this site as it is. To the extent the law allows, we are not liable for indirect or consequential loss arising from your use of it. Nothing here limits liability for death or personal injury caused by our negligence, or anything else that cannot lawfully be limited.

Governing law

These terms are governed by the laws of the State of Georgia, and the courts of Georgia have jurisdiction over any dispute about them.

Contact

Marcel Avenue Studio, 412 Whitaker St, Savannah, GA 31401 · hello@marcelavenue.com · (912) 555-0168