08/Questions
Asked and answered.
Template, done-for-you, or custom — which one is mine?
Comfortable editing HTML and short on budget: buy the template, you'll be live today. Run a business and don't want to touch code: done-for-you — $149 buys your real homepage first, and that $149 comes off the build if you go ahead. Need e-commerce, a big catalog, or full strategy: that's a custom build. The pricing below is the whole menu.
Why does my website already exist on your server?
Because showing beats telling. We build the demo on our own time so you can judge finished work instead of promises. It is private, unlisted, marked as a concept, and your real website is untouched. If you pass, it comes down on schedule.
What stays the same?
Everything true: your name, phone, hours, services, prices, reviews, and photos. We change how it looks and works, never the facts. Anything we could not verify is flagged for you to confirm, not guessed.
What happens when I need changes later?
Two rounds are included before launch. After launch, your care plan covers small monthly changes, and bigger jobs come off a published rate card, quoted in writing first. No favors economy, no surprise invoices.
What if a template doesn't fit?
Every template carries a 14-day money-back guarantee. Reply to your receipt within 14 days and we refund it in full — no forms, no questions. Licenses stay honest too: Solo covers your business, Studio adds one client site, Agency is unlimited.
Can I cancel a care plan?
Yes — care plans are month to month with no contract. Cancel from your Stripe receipt link or with one email, effective at the end of the paid month. Your site keeps working; we hand you a full export and part friends.